Level 40
Attendance operator
Devices, sync agent, and attendance records
Overview
Attendance operators maintain timekeeping: register devices, sync via HR Sync Agent, view/create/edit attendance, and monitor sync logs.
Who this role is for
Attendance clerks, front desk, IT support, or device maintenance staff.
Responsibilities
- Register and configure K60/biometric devices
- Maintain device network and sync settings
- Run sync via HR Sync Agent
- View, create, and edit attendance entries
- Monitor sync logs and report errors
- Look up employees for punch matching
- Enter manual attendance during outages
Key modules
Modules and features this role interacts with most often.
Devices
Register and update attendance hardware.
Sync logs
Track agent punch delivery success/failure.
Attendance
CRUD for time records and corrections.
Employees (view)
Find staff to verify device mapping.
Workflows
Step-by-step guides for common daily or monthly tasks.
Add a new device
- Devices → Create with branch and type
- Connect K60 to network and agent
- Confirm first punch in sync logs
- Test punch appears in attendance
Troubleshoot sync
- Check sync logs for errors
- Verify device online status
- Restart agent and resync
- Escalate to HR or IT if unresolved
Permissions
Actions this role can perform, grouped by module.
Dashboard
Employees
Attendance & devices
Roles you can assign
Higher roles can create users with the roles below (within package limits).
Limitations
- Cannot delete devices
- No leave, payroll, or reports export
- Cannot edit employee master records
- No users, settings, or tasks
Mobile app
Uses admin web panel on desktop or tablet. Employee mobile check-in requires the employee role.
FAQ
Can I add manual attendance?
Yes — with attendances.create/update. Coordinate with branch manager.
Can I link device IDs to new hires?
View only — ask HR to update employee records.
Tips
- Always test after installing a device
- Notify branch manager of manual corrections
- Document outage procedures and train backups
- Review sync logs each morning